Ʈ
⟠- CRM ?
- ̹ Ѱ 뼼 ϰ ִ.-

1.

Ӹ ݿ ٽð ġ ģ ϴ.

׷ , ģ ־ Ӹ ƴٰ ù .

ָ Ҹ Ŀ ڵ ڸ޼ ϳ Դ.

"Ӹ ƮƮ۸ ? ָ A/S Űź 080-000-0000"

ģ űݵ鿩 ۸ ̿ǿ ڿ. Ӹ ̼Ҹ ȮѴ.

2.

븮 ħ ٱ Ƶ༮ ö ȭ ȸ ѷ ġ ϱ Ծ ó ȸ ̰ ʾ ¥ Ͼ.

ǻ 븮 Ƶ 辿 ̾ ̴.

簡 ȭ ٹƿ ٽðɷ 븮 ô ٺ.

ʰ ѷ ڸ µ ϳ ִ° .

غ "辿 մϴ. 辿 پ ϱ غغҽϴ."

Բ 辿 ϱ Ư ϴ īٷαװ Բ ־µ īٷα׸ ѱ 20% īٷα ̿ ´.

븮 ð踦 Ĵٺ 濡 00ϱȭ 鷯 غ Ƶ ԰ ȸ縦 .

3

~~~~

ȭ ︮ ߰ Ϳ ɷ ȭȣ Բ Ƿ , Ź Ʈ ȭ鿡 .

"? ű 00ε?"

", ½ϴ. 401 1210ȣ ̽?"

߰ ȭ 鼭 Ƿڿ ִ ģ ϸ鼭 f.

", Ҹ ֽó׿. Ʈ  Ǿ"

" ż̰ ؼ. մ ֱ ѵ ٷž Ұ ϴ. Ʈ ȾƵ帮 Ű ֽϴ. ϰ ٷ ʽÿ, ׶ ϽŴ ׸ 4 ϼ̱, Ȯ ׶ Ѳ ϽŰݾƿ. Ʈ ó ֱ ģ ġ ʱ ġ ֽϴ."

߰ Ϳ Էص Ź Ƿڿ ٸ ʰ Ƿ ٽѹ ϰ ŷϸ鼭 Ƿ ŷڸ ״´.

"߰ Ҹ ̶ ڼ Ͻô ź Ű Ű ׿, ٸ ŷ ״ ּ"

", ΰ ְڽϱ? ִ ŰἭ ̻簡ô غڽϴ, ׷ "

", ڻԸ Ͼ, ϼ~"

̻ 1, 2, 3 ܸ ִ ҵ̴.

(Customer Relationship Management) ϰ ڸ ٸ ʿ ڸ 1,2 شϸ, 3 شѴٰ ִ.

1 ǰ Ǵ ü ֱ, ȣǰ, ϵ پ м ߰ ̿ ϴ  Ȱ ִ.

̷ CRM 並 ã ִ ִ. CRM ,ܱ ÷  ִµ 񽺳 1 ̷ ܱ 並 ϴµ ̿ , ǰ Ŭ ǰ ü â ǰ ϴ ÿ ִ.

̷ CRM ̹ ġ £ â忡 ִµ ۰Դ Ź ü Ȯ Ŀ ִ.

CRM ֿ ׷ 濵´ ش ޶ ִµ ġŲ ϴ CRM ε尡 ִ ִ ſ м̳ м ſ Ǵ ȳ ϴ ݸ鿡 CRMظε尡 ȫ ϴ ִ ִ.

â ̸, â غ Ǿٰ ϴ ƴϴ. ٸ µǰ âΰ̴.

CRM ôǰų Ǵ ִ ڽ 漺 ִ Ǵ Ӹ ƴ϶ ǥϴ 븮 ִ ̴.

NOTE

1. â Ѱ, ٸ ʴ

2. ϴ ƴ϶ 踦 ذ ʿϴ.

3. CRM ̹ ϻ Ȱ ħ ̴.

- ڷ ο ͳּ "www.sangganews.com" ѱۻȣ "󰡴̴"
Ͽ ǥҽ մϴ

 

̻ ؿ̻ ε ũ ߰ ׸
ı 繫̻ ǽ

 

    Ʈ

* ڷ ο ͳּ "www.sangganews.com" ѱۻȣ "󰡴̴" Ͽ ǥ
縦 մϴ.
( Ͽ ü ع ûմϴ.)